The Evolving Talent Landscape: Strategies for Winning in Acquisition, Retention and Engagement
From changing work models to the Great Resignation to unprecedented technology adoption, the workplace is rapidly changing in ways that we couldn’t have anticipated. As workplaces evolve and employee expectations change, attracting and retaining top talent has become a pressing challenge for leaders in the outsourcing industry.
Join us for an immersive session with BPO expert, Aimee Engelmann, discussing how the competitive talent market has evolved, what the future holds and how business leaders can adapt to build teams that are more satisfied and productive.
In this webinar, we’ll discuss:
- How the pandemic and great resignation have affected organizations' ability to attract and retain top talent in a competitive market
- The steps you should be taking to improve the employee experience through better onboarding, technology adoption and culture improvements in preparation for the future workplace
- How to build a culture of employee engagement and empowerment to drive innovation and avoid burnout
CMO of Probe Group
As the former CEO and founder of a well-respected BPO in Australia and the Philippines, and now the CMO of an award-winning customer experience business that operates in 5 countries, has 17,000 staff, and serves clients around the world from both work-from-home and work-from-office, Aimee brings a wealth of workforce management and CX experience to the table.