Addressing the elephant on the Zoom: Why it is no longer business as usual for BPOs
In discussion with BPO expert, Peter Ryan, this webinar provides a detailed look into the challenges faced by BPOs and offers insight on how to navigate the BPO new landscape of work.
After the breathless transition to remote and flexible work, BPOs now face a series of fresh challenges as they navigate the BPO new landscape of work. There is now a delicate balancing act to be struck between maintaining productivity and operational performance, while also adjusting to flexible work, labour shortages and new employee wellness responsibilities.
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Hosted By
Liam Martin
Founder & CMO
Time Doctor, Running Remote
Peter Ryan
Founder and CEO
Ryan Strategic Advisory
Exciting things you can learn from this webinar
The great resignation, some of the reasons behind it, and how precarious it can be for BPOs
Remote and hybrid work and the disconnect between what employers and employees want
The potential challenges of remote work that can be anticipated as they relate to productivity and employee wellness
How CX providers can encourage employee wellness and prevent burnout
